Shipping & Returns

A valid business license or resale number (for customers in California) is required for any order to be processed.

Minimum order is $100. Price level subject to change.

Payment Information:

We accept credit cards (Visa, MasterCard, and American Express), wire transfers, money order, and cashier’s check. For US customers, business checks maybe accepted following a quick check clearing.

Credit terms are available to approved customers after a request is submitted and approved. Initial orders will be shipped with pre-payment or COD (no exceptions).

Shipping Terms:

All orders are shipped FOB from our warehouse facility in the greater Los Angeles (California) area. Shipping is by FedEx Ground, unless other method is requested.

We will backorder any items not shipped complete unless customer requests cancellation for those backorder items.

All returned checks will be assessed a $20.00 service charge. Customers will be given a 14-day grace period to resolve payment issues. If payment is still unresolved after 14 days, customer will incur 20% restocking fee plus freight charge. The charge will be added to the following new order.

Returns and Allowances:

Any claims on damaged merchandise, incorrect merchandise, or a discrepancy in quantities shipped must be reported within five business days from the receipt of goods. We will not accept returns for any merchandise either worn or damaged in-store. Approved returns will be repaired or replaced as appropriate. Where necessary we will issue a credit memo for an equivalent dollar amount of the returned merchandise.

A return authorization (RA) number is required for all returns. The return authorization number must be clearly written on the outside of the box, otherwise the returned merchandise shipment will be refused.

Copyright Notice: 

The images and graphics in this catalogue are the copyrighted work of iCollection. Any reuse or reproduction without the express written consent of iCollection is strictly prohibited.